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9781787563407

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This book consists of nine essays by marketing and other specialists from the US, who consider marketing in the digital world. They discuss the main features of the new digital world; the role and impact of information technology on human life and the marketplace; the influence of the internet and other digital innovations on markets, firms, and consumers; the marketing analytics component of big data and a lean startup approach to data-based learning and marketing management; the importance of software as a driver of value exchange; mobile marketing; adverse technology-consumer interactions; perceived deception in online consumer reviews; and self-manufacturing in the context of the rise of desktop 3D printing. -- Annotation (c)2019 * (protoview.com) *

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Aric Rindfleisch is the John M. Jones Professor of Marketing and Executive Director of the Illinois MakerLab at the University of Illinois, USA. Aric's research, which mainly focuses on consumers, brands, interfirm relationships and new product development, has been published in several leading academic journals including the Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Journal of Operations Management, and Strategic Management Journal. Alan J. Malter is Associate Professor of Marketing at the University of Illinois at Chicago, USA. His research examines how consumers perceive and respond to new technologies, geographic branding and marketing systems, organizational learning and innovation, the changing role of marketing, and longitudinal research designs. His work has been published in the Journal of Marketing Research, Journal of Marketing, Journal of Consumer Psychology, and International Journal of Research in Marketing, among others.

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