Marketing for Keeps: Building Your Business by Retaining Your Customers

Author:   Carla B. Furlong
Publisher:   John Wiley and Sons Ltd
ISBN:  

9780471540175


Pages:   256
Publication Date:   10 May 1993
Format:   Hardback
Availability:   Out of stock   Availability explained


Our Price $65.87 Quantity:  
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Marketing for Keeps: Building Your Business by Retaining Your Customers


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Overview

Imparts a detailed strategy focused on keeping customers and getting more of their business. Develops a management planning guide for customer retention including effective methods for service and quality issues. Features the best practices of over 35 North American companies.

Full Product Details

Author:   Carla B. Furlong
Publisher:   John Wiley and Sons Ltd
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 16.20cm , Height: 2.30cm , Length: 24.10cm
Weight:   0.556kg
ISBN:  

9780471540175


ISBN 10:   047154017
Pages:   256
Publication Date:   10 May 1993
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Out of Stock Indefinitely
Availability:   Out of stock   Availability explained

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