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OverviewFull Product DetailsAuthor: Per Skålén (Stanford University, USA) , Martin Fougère (Swedish School of Economics and Business Administration, Finland) , Markus FellessonPublisher: Taylor & Francis Ltd Imprint: Routledge Volume: v. 7 Dimensions: Width: 15.60cm , Height: 1.70cm , Length: 23.40cm Weight: 0.540kg ISBN: 9780415416696ISBN 10: 0415416698 Pages: 204 Publication Date: 20 December 2007 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsIntroduction 1. Previous Research and Analytical Framework 2. Method 3. The Chronology of Marketing Discourse 4. Early Marketing Thought (c. 1900-1960) 5. Marketing Management (c. 1950-1985) 6. Service Management 7. Discussion: Customer Orientation, 'Depth' and Self-RegulationReviewsAuthor InformationPer Skålén is Associate Professor of Business Administration at the Service Research Centre and Department of Business and Administration, Karlstad University, Sweden. Martin Fougère is Assistant Professor in the Department of Management and Organization at the Swedish School of Economics and Business Administration, Helsinki. Markus Fellesson is a Senior Lecturer in Marketing and Organization Studies at the Service Research Centre, Karlstad University, Sweden. Tab Content 6Author Website:Countries AvailableAll regions |
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