Overview

Practical, authoritative, and the first comprehensive guide tomanaging every phase of your publication project. The only bookdevoted exclusively to technical publication project management,Managing Your Documentation Projects arms you with provenstrategies and techniques for producing high-quality, extremelyusable documentation, while cutting cost and time-to-market. Dr.JoAnn T. Hackos, a top documentation design and project managementconsultant to major corporations, including IBM andHewlett-Packard, shares with you the fruit of her more than 15years of experience in the field. She gives you: * Clear-cut, rational guidelines to managing every phase of theproject from planning and development, through production,distribution, and project evaluation * Scores of usable templates, checklists, summaries, andforms * Dozens of real-life case studies and scenarios taken from theauthor's extensive experience at top corporations * Techniques applicable to virtually all fields ofdocumentation Managing Your Documentation Projects was designed to function as acomprehensive guide for new managers and a daily tool of survivalfor veterans. It is also an invaluable resource for technicalwriters, editors, graphic designers, consultants, and anyone calledupon to produce high-quality technical documentation on time andwithin budget. JOANN T. HACKOS, PhD, is President of ComtechServices, Inc., an information/design firm in Denver, Colorado andSan Jose, California. She is also president of JoAnn Hackos &Associates, Inc., a strategic planning and management consultingfirm. In 1993, she served as president of the Society for TechnicalCommunication (STC) and is a frequent conference keynote speaker onsuch topics as quality and usability of products and services, theimportance of meeting the needs of the customer, and projectmanagement.

Full Product Details

Author:   JoAnn T. Hackos
Publisher:   John Wiley and Sons Ltd
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 18.80cm , Height: 3.50cm , Length: 23.20cm
Weight:   0.896kg
ISBN:  

9780471590996

ISBN 10:   0471590991
Pages:   656
Publication Date:   06 April 1994
Audience:   Professional and scholarly ,  General/trade ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Out of stock  

Table of Contents

Partial table of contents: MANAGING FOR QUALITY--AN INTRODUCTION TO PUBLICATIONSPROJECT MANAGEMENT. Managing for Quality--A Process Model. A Model of the Publications-Development Life Cycle. STARTING THE PROJECT--THE INFORMATION-PLANNING PHASE. Starting Projects on Time. Defining the Need for Information. Creating the Project Plan. ESTABLISHING THE SPECIFICS--THE CONTENT-SPECIFICATIONPHASE. Creating the Content Specifications. Revising the Project Plan. Creating a Tracking System. KEEPING THE PROJECT RUNNING--THE IMPLEMENTATION PHASE. Keeping the Project Operating Smoothly. Tracking Progress. Managing Change. Developing Prototypes. Anticipating Changes in the Development Life Cycle. MANAGING THE PRODUCTION PHASE. Managing Production Activities. Managing Indexing. Scheduling Copyediting. ENDING THE PROJECT-- THE EVALUATION PHASE. Evaluating the Publications Project. Evaluating the Publications Process. Preparing for the Project's Future. Appendices. Bibliography. Index.

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Author Information

JoAnn T. Hackos is president of Comtech Services, a design consulting firm that specializes in assisting companies to understand their users, design their products and information, conduct usability tests, and manage development projects.

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