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OverviewWeb services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field. Full Product DetailsAuthor: Khaled M.D. KhanPublisher: IGI Global Imprint: Information Science Reference Dimensions: Width: 21.60cm , Height: 2.30cm , Length: 28.00cm Weight: 1.266kg ISBN: 9781605660424ISBN 10: 1605660426 Pages: 392 Publication Date: 30 October 2008 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationKhaled MD Khan, Qatar University, Qatar. Tab Content 6Author Website:Countries AvailableAll regions |
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