Managing Tourism and Hospitality Services: Theory and International Applications
Author:   Bruce Prideaux (Professor of Tourism, CQUniversity, Australia) ,  Gianna Moscardo (James Cook University, Australia) ,  Eric Laws (Retired, Retired)
Publisher:   CABI Publishing
ISBN:  

9781845930127


Pages:   384
Publication Date:   14 September 2006
Format:   Hardback
Availability:   Awaiting stock   Availability explained
The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you.

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Managing Tourism and Hospitality Services: Theory and International Applications


Overview

The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

Full Product Details

Author:   Bruce Prideaux (Professor of Tourism, CQUniversity, Australia) ,  Gianna Moscardo (James Cook University, Australia) ,  Eric Laws (Retired, Retired)
Publisher:   CABI Publishing
Imprint:   CABI Publishing
Dimensions:   Width: 17.20cm , Height: 2.50cm , Length: 24.40cm
Weight:   0.953kg
ISBN:  

9781845930127


ISBN 10:   1845930126
Pages:   384
Publication Date:   14 September 2006
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   Awaiting stock   Availability explained
The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you.

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Author Information

Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric's publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric's twentieth authored or edited book.

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