Managing the Public's Trust in Non-profit Organizations
Author:   Christopher D.B. Burt
Publisher:   Springer-Verlag New York Inc.
Edition:   2014 ed.
ISBN:  

9781493905591


Pages:   65
Publication Date:   13 February 2014
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Managing the Public's Trust in Non-profit Organizations


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Overview

Globally there is growing concern over charities abilities to raise funds. This is of concern to both charity organizations and policy makers. One of the key factors that determine the public’s willingness to provide funds (to donate) is trust in both specific charity organizations and the sector in general. A significant amount of research from a number of disciplines has pointed to ways in which the public’s trust can be generated and maintained. Bring this research into a single source will provide a valuable guide for both individual charity organizations and policy makers.

Full Product Details

Author:   Christopher D.B. Burt
Publisher:   Springer-Verlag New York Inc.
Imprint:   Springer-Verlag New York Inc.
Edition:   2014 ed.
Dimensions:   Width: 15.50cm , Height: 0.40cm , Length: 23.50cm
Weight:   1.416kg
ISBN:  

9781493905591


ISBN 10:   1493905597
Pages:   65
Publication Date:   13 February 2014
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Trust and Donating Money.- Understanding your Donor's Trust in your Charity.- Improving Charity Efficiency and Accountability in Order to Develop a foundation to Build transactional Trust.- Communication: Delivering Information to Donors.- Dealing with Trust Violation Events.- Summary and Conclusions.

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Author Information

Christopher D. B. Burt is an Associate Professor of Industrial and Organizational Psychology at the University of Canterbury, New Zealand. His research focuses on trust, including the relationship between trust and donating, trust employee safety, developing safety-specific trust in new recruits and the influence of trust on voicing behavior. He has published over 70 journal papers.

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