Overview

In this three-part assessment of the current state of health care, Mintzberg begins by confronting common myths about health care, including that it should be treated like a business. He then examines how health care is organized in relation to what we know about differentiation, separation, and integration, revealing that health care is generally imbalanced, with more differentiation happening than integration. According to Mintzberg, this imbalance has resulted in excessive separations: curtains across the specialties, sheets over the patients, and walls and floors between the administrators. Ultimately, Mintzberg offers guidelines to reframe the core components of health care: its strategy, organization, scale, ownership, management, and the system itself.

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9781520072883

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Henry Mintzberg is Cleghorn Professor of Management Studies at McGill University, and, in addition, he holds visiting professorships at Carnegie Mellon University, Universite d'Aix-Marseille, Ecole des Hautes Etudes Commerciales of Montreal, London Business School, and INSEAD. He has received fifteen honorary degrees from universities around the world and is the author of seventeen books and over 150 articles. Tom Kruse has a PhD in Operations and Systems Analysis, has taught Economics at the grad and undergrad levels, has held a variety of line and staff positions in corporations, and has been narrating audiobooks for the past five years.

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