Managing Quality Fads: How American Business Learned to Play the Quality Game

Author:   Robert E Cole (University of California Berkeley Doshisha Business School History)
ISBN:  

9781280761058


Pages:   304
Publication Date:   02 April 1999
Format:   Electronic book text
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Our Price $142.38 Quantity:  
Add to Cart

Share |

Managing Quality Fads: How American Business Learned to Play the Quality Game


Add your own review!

Overview

US managers tend to look at the quality challenge posed by Japanese industry in the early 1980s as a challenge slowly yet successfully met. Academics see the emergent quality movement as just another fad. This book is about reconciling these images. Can managers learn from fads? Robert Cole explores the reasons behind American industry's slow response to the challenge of high quality Japanese goods, then proceeds to explain the factors which eventually enabled management to address the quality gap effectively. He argues that a variety of institutional factors slowed management's response in the US, and describes the reshaping of institutional forces that lead to sustained quality improvements in the 1990s. Ultimately, this book is about factors inhibiting and supporting organizational learning and provides lessons for all those interested in the issue of organizational transformation.

Full Product Details

Author:   Robert E Cole (University of California Berkeley Doshisha Business School History)
ISBN:  

9781280761058


ISBN 10:   1280761059
Pages:   304
Publication Date:   02 April 1999
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

Reviews

Author Information

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Summer Reading Guide

 

Shopping Cart
Your cart is empty
Shopping cart
Mailing List