Managing Quality
Author:   Des Bell ,  George Wilson (University of Miami Coral Gables FL University of Miami, Coral Gables, FL University of Miami) ,  Philip McBride ,  Nial Cairns
Publisher:   Routledge
ISBN:  

9781283585378


Pages:   257
Publication Date:   21 August 2012
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Managing Quality


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Overview

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Full Product Details

Author:   Des Bell ,  George Wilson (University of Miami Coral Gables FL University of Miami, Coral Gables, FL University of Miami) ,  Philip McBride ,  Nial Cairns
Publisher:   Routledge
Imprint:   Routledge
ISBN:  

9781283585378


ISBN 10:   1283585375
Pages:   257
Publication Date:   21 August 2012
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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