Managing Organizational Change: Human Factors and Automation
Author:   Fred Fallik
Publisher:   Routledge
ISBN:  

9781299558748


Pages:   174
Publication Date:   01 January 2013
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Managing Organizational Change: Human Factors and Automation


Overview

The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

Full Product Details

Author:   Fred Fallik
Publisher:   Routledge
Imprint:   Routledge
ISBN:  

9781299558748


ISBN 10:   1299558747
Pages:   174
Publication Date:   01 January 2013
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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