Overview

The information age is taking its toll on traditional office management techniques. According to Infosystems, ""If you're cautious of 'experts' who claim to have all the answers, then you'll find comfort in the theme of 'unleashed creativity' that recurs throughout the 20 essays presented in this book....Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."" Table of Contents Front Matter Overview Vision and Value: Getting the Most out of Microcomputers The Organizational Issues I. Small Computer Technology: Where We Are and Where We Introduction Faster, Smaller, Cheaper: Trends in Microcomputer Technology Trends in Personal Computer Software Personal Computer Networks II. Small Computers in Large Organizations: The Implications Introduction Managing Uncontrollable Growth Managed Innovation: Controlling End-User Computing in the Federal Government Personal Computers and the Office of the Future III. Managing Microcomputers: The Issues Introduction A Perspective for the Chief Executive Officer Managing Microcomputers and End-User Computing: Some Critical Issues Regaining Control Through Centralized Action IV. Managing Microcomputers: Case Studies Introduction Productivity Through Automation Managing Microcomputers in State and Local Government The User Era Personal Computing, Not Personal Computers Control Through Persuasion Index

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9780309034920

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Author Information

Board on Telecommunications and Computer Applications, National Research Council

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