Managing Knock Your Socks Off Service
Author:   Chip R Bell ,  Ron Zemke
Publisher:   AMACOM/American Management Association
ISBN:  

9781299484764


Pages:   249
Publication Date:   01 January 2013
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Managing Knock Your Socks Off Service


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Overview

The bestselling customer service management book updated with fresh examples, new tools, and the latest, cutting-edge ideas.

Full Product Details

Author:   Chip R Bell ,  Ron Zemke
Publisher:   AMACOM/American Management Association
Imprint:   AMACOM/American Management Association
ISBN:  

9781299484764


ISBN 10:   129948476
Pages:   249
Publication Date:   01 January 2013
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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