Managing Conversations with Hostile Adults

Author:   Dr Georgia J Kosmoski (Governors State University, University Park, IL) ,  Mr Dennis R Pollack (Pollack and Associates, Inc.)
Publisher:   Skyhorse Publishing
ISBN:  

9781322386423


Publication Date:   01 January 2014
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Managing Conversations with Hostile Adults


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Overview

Teachers: Now you can identify and apply the proven strategies to deal successfully with hostile adults in schools. Skill in communicating is essential for teachers--and now the wisdom of your colleagues can help you to deal with one of your most difficult challenges: hostile adults. In this hard-hitting and supremely practical book, the authors draw from the actual experience of more than 250 practicing teachers to bring you the advice and insight you need. They begin with data from a two-year study that includes surveys and in-depth interviews with practicing teachers and certified school support professionals from urban, suburban, and rural schools at all socio-economic levels. The final product is a comprehensive and highly applicable resource filled with true-to-life vignettes and practical, real-world analysis, including: - Defusing the angry screamer- Serving as mediator- Handling parents with blinders- Curbing school gossip- Dealing with public humiliation- Neutralizing the influence of drugs or alcohol- Maintaining confidentiality This book is a valuable and insightful resource that can take you from reactive to proactive. A not-to-be-missed tool for savvy teachers at all levels.

Full Product Details

Author:   Dr Georgia J Kosmoski (Governors State University, University Park, IL) ,  Mr Dennis R Pollack (Pollack and Associates, Inc.)
Publisher:   Skyhorse Publishing
Imprint:   Skyhorse Publishing
ISBN:  

9781322386423


ISBN 10:   1322386420
Publication Date:   01 January 2014
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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