Overview

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: * the use of figures, tables and boxes to highlight ideas and concepts of central importance * a dedicated case study to serve as a focus for discussion and learning and marry theory with practice * clear learning objectives for each chapter with suggestions for further reading.

Full Product Details

9780415328975

Table of Contents

Reviews

"'This is a book that teachers of public management will find invaluable. Change and innovation have special characteristics in the public sector and this book recognizes that and the constraints and opportunities facing public managers. Written in a clear and accessible way, it is nevertheless comprehensive in its coverage of the English-language literature on both topics. This listing of learning objectives, key points, new terms and discussion points make it a useful tool for teachers and learners, whether advanced undergraduates, postgraduates or practitioners.' - ""Norman Flynn, Academic Director, MSc Public Policy and Management, Centre for Financial and Management Studies, SOAS, University of London"""

'This is a book that teachers of public management will find invaluable. Change and innovation have special characteristics in the public sector and this book recognizes that and the constraints and opportunities facing public managers. Written in a clear and accessible way, it is nevertheless comprehensive in its coverage of the English-language literature on both topics. This listing of learning objectives, key points, new terms and discussion points make it a useful tool for teachers and learners, whether advanced undergraduates, postgraduates or practitioners.' - Norman Flynn, Academic Director, MSc Public Policy and Management, Centre for Financial and Management Studies, SOAS, University of London

'This is a book that teachers of public management will find invaluable. Change and innovation have special characteristics in the public sector and this book recognizes that and the constraints and opportunities facing public managers. Written in a clear and accessible way, it is nevertheless comprehensive in its coverage of the English-language literature on both topics. This listing of learning objectives, key points, new terms and discussion points make it a useful tool for teachers and learners, whether advanced undergraduates, postgraduates or practitioners.' - Norman Flynn, University of London, UK

Author Information

Stephen P. Osborne is Professor of Public Management and Head of the Public Management Group at the Aston Business School, UK. Kerry Brown is Senior Lecturer in the School of Management and Director of the Work and Industry Futures Research Program at Queensland University of Technology, Australia.

Tab Content 6

Countries Available