Managing Aggression
Author:   Ray Braithwaite (freelance trainer, UK)
Publisher:   Routledge
ISBN:  

9781280060205


Pages:   184
Publication Date:   01 January 2002
Format:   Electronic book text
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Our Price $448.80 Quantity:  
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Managing Aggression


Overview

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.
Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Full Product Details

Author:   Ray Braithwaite (freelance trainer, UK)
Publisher:   Routledge
Imprint:   Routledge
ISBN:  

9781280060205


ISBN 10:   1280060204
Pages:   184
Publication Date:   01 January 2002
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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