Overview

Your Guide to Getting a Useful Evaluation, now updated and revised in this second edition. Evaluation is vital and beneficial to any nonprofit organization. An effective evaluation can help identify an organization's successes, share information with key audiences, and improve services. It can confirm that an organization is truly making a difference, or what changes an organization needs to make in order to improve. This book describes what types of information to collect and what questions this information can answer, details the four phases of evaluation and the steps involved in each phase, and provides information on various types of research consultants and advice on selecting one. If you are an organization manager, decision maker, policymaker, funder, researcher, or student studying applied social service research, this guide is an essential resource for your knowledge of effective organizational management.

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In this updated edition, Paul Mattessich brings his vast experience as both a manager and evaluator to the challenges of making a difference in a turbulent, complex, and uncertain world. He makes evaluation accessible, meaningful, practical, adaptable - and most of all, useful. For managers committed to evidence-informed decision-making, no better book on evaluation exists. Michael Quinn Patton, Founder and Director of Utilization-Focused Evaluation The Manager's Guide to Program Evaluation sets the foundation for any manager to be equipped with the skills to direct in-house or contracted evaluations. As a public affairs professor, I use The Manager's Guide to Program Evaluation as the text for all my graduate courses and community trainings on program evaluation. -Eileen Eisen-Cohen, PhD, Arizona State University This guide is written in a clear, concise and comprehensive manner. You can read it from front to back or dive right into specific sections. For those new to evaluation, this will guide you gently on your way. And for the more seasoned folks, it provides those quick refreshers that can be so helpful. This will be a ready resource in my library. -Nadege Souvenir, Saint Paul & Minnesota Foundation Provides a very readable overview of key concepts in program evaluation, including cultural responsiveness. Because it uses diverse examples, this book will inform program evaluation in many sectors. -Peter J. Pecora, PhD, University of Washington

A clear, concise, and practical guide about the world of evaluation and its contributions to program effectiveness and administrative decision-making. -- Don Compton, PhD, Director, Evaluation Services, American Cancer Society An outstanding guide for managers and decision makers. -- Allison H. Fine, Founder and Executive Director, Innovation Network, Inc Demystifies the process of constructing evaluations and engaging evaluators with clarity and insight. A most welcome and useful resource. -- Paul Smyth, Director,Public Achievement (Northern Ireland) Makes program evaluation a relevant and feasible undertaking process for busy nonprofit organization staff...a 'must have' guide. -- Denice Rothman Hinden, Ph.D., Founder and President, Management Performance Concepts, Silver Spring, MD Takes the mystique out of program evaluation and connects it in very real ways with program development and implementation. -- Irv Katz, President,National Assembly of Health and Human Service Organizations, Washington, DC In this updated edition, Paul Mattessich brings his vast experience as both a manager and evaluator to the challenges of making a difference in a turbulent, complex, and uncertain world. He makes evaluation accessible, meaningful, practical, adaptable - and most of all, useful. For managers committed to evidence-informed decision-making, no better book on evaluation exists. Michael Quinn Patton, Founder and Director of Utilization-Focused Evaluation

Author Information

PAUL W. MATTESSICH, Ph.D., is executive director of Wilder Research, which dedicates itself to improving the lives of individuals, families, and communities through applied research. Mattessich has assisted local, national, and international organizations with strategic planning, organizational improvement, and evaluation. He travels regularly to Northern Ireland and the United Kingdom, where he learns from, and consults with, organizations addressing youth development, community development, and the promotion of peace and acceptance of diversity among groups from divided communities. Mattessich has been involved in applied social research since 1973 and is the author or coauthor of more than three hundred publications and reports including the recently released third edition of Collaboration: What Makes It Work. He has also served on a variety of task forces in government and the nonprofit sectors. He received his Ph.D. in sociology from the University of Minnesota, where he currently serves as an adjunct faculty in the School of Social Work. He lives in St. Paul with his wife.

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