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Full Product Details

Author:   Carroll Frenzel (University of Colorado at Boulder) ,  John Frenzel (University of Texas)
Publisher:   Cengage Learning, Inc
Imprint:   Course Technology Inc
Edition:   4th edition
Dimensions:   Width: 19.00cm , Height: 2.40cm , Length: 23.30cm
Weight:   0.954kg
ISBN:  

9780619034177

ISBN 10:   0619034173
Pages:   600
Publication Date:   21 July 2003
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   In Print  
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Part 1: Foundations of IT Management 1. Managing in the Information Age 2. Information Technology''s Strategic Importance 3. Developing the Organization''s IT Strategy 4. Information Technology Planning Part 2: Technology, Legislative, and Industry Trends 5. Hardware and Software Trends 6. Modern Telecommunications Systems 7. Legislative and Industry Trends Part 3: Managing Software Applications 8. Managing Application Portfolios 9. Managing Application Development 10. Development and Acquisition Alternatives 11. Managing E-Business Applications Part 4: Superior Practices in Managing Systems 12. Developing and Managing Customer Expectations 13. Managing Computer and Data Resources 14. Managing E-Business and Network Systems Part 5: Controlling and Securing Information Resources 15. Measuring IT Investments and Returns 16. IT Controls and Asset Protection, and Security Part 4: Preparing for IT Advances 17. People, Organizations, and Management Systems 18. The Chief Information Officer''s Role

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Author Information

Carroll Frenzel received his Ph.D. in Atmosphere Physics and Systems Engineering from the University of Arizona in Tucson. Upon graduation, he joined IBM as a programmer and advanced through several IT management positions where he managed several hundred employees and a budget of $90 million. After leaving industry, Dr. Frenzel joined the University of Colorado as a professor in the Management Sciences and Information Systems department, and later was appointed to the position of Director, Business Research Division. John Frenzel received his M.D. from Baylor College of Medicine. Upon completion of his residency, he joined the clinical faculty at Baylor, and was appointed to serve as the Anesthesiology Residency Director, a position in which he supervised 65 physicians-in-training. Currently, Dr. Frenzel is an assistant professor at the University of Texas, where his research interests include Internet-based delivery of continuing medical education, telehealth, and wireless network security.

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