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9780915299294

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The 7 management tools are perhaps the most widely taught quality course in Japan in this decade. This is the best text seen to date. Read it and use it. Bob King, Executive Director, Goal/QPC 06/01/04 A real contribution to involving mid-management in a company's overall quality improvement efforts. Davis R. Bothe, Director Quality Imp. Systems, Int'l Quality Institute, Inc. 06/01/04

The 7 management tools are perhaps the most widely taught quality course in Japan in this decade. This is the best text seen to date. Read it and use it. Bob King, Executive Director, Goal/QPC 06/01/04 A real contribution to involving mid-management in a company's overall quality improvement efforts. Davis R. Bothe, Director Quality Imp. Systems, Int'l Quality Institute, Inc. 06/01/04

"""The 7 management tools are perhaps the most widely taught quality course in Japan in this decade. This is the best text seen to date. Read it and use it."" Bob King, Executive Director, Goal/QPC 06/01/04 ""A real contribution to involving mid-management in a company's overall quality improvement efforts."" Davis R. Bothe, Director Quality Imp. Systems, Int'l Quality Institute, Inc. 06/01/04"

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Sigeru Mizuno

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