Make Telesales Work: Set Up a Successful Telesales Unit and Increase Your Profits
Author:   Stephen Kaye
Publisher:   Little, Brown Book Group
ISBN:  

9781857037081


Pages:   144
Publication Date:   01 April 2001
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Make Telesales Work: Set Up a Successful Telesales Unit and Increase Your Profits


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Author:   Stephen Kaye
Publisher:   Little, Brown Book Group
Imprint:   How To Books Ltd
Weight:   0.180kg
ISBN:  

9781857037081


ISBN 10:   1857037081
Pages:   144
Publication Date:   01 April 2001
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

1. Understanding what telesales really is 2. Making a success of telesales 3. How to make effective telesales calls right now 4. Learning telesales techniques 5. Learning the nine mistakes telesales personnel make 6. Making a professional teleseller 7. Setting up and running your telesales department 8. Choosing the right equipment 9. Doing paperwork 10. Goals, motivation and staying the course

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Author Information

Stephen Kaye has been a salesman all his life. Here he reveals tried and tested telephone sales tools and techniques. Take advantage of his guidance and advice for your success. He has published articles on the subject, most recently for Sales Director magazine, May 2000.

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