Luxury Retail and Digital Management: Developing Customer Experience in a Digital World

Author:   Michel Chevalier ,  Michel Gutsatz
Publisher:   John Wiley & Sons Inc
Edition:   2nd edition
ISBN:  

9781119542339


Pages:   384
Publication Date:   14 May 2020
Format:   Hardback
Availability:   Available To Order   Availability explained
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Luxury Retail and Digital Management: Developing Customer Experience in a Digital World


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Author:   Michel Chevalier ,  Michel Gutsatz
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Edition:   2nd edition
Dimensions:   Width: 15.80cm , Height: 2.50cm , Length: 23.10cm
Weight:   0.794kg
ISBN:  

9781119542339


ISBN 10:   1119542332
Pages:   384
Publication Date:   14 May 2020
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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MICHEL CHEVALIER is an expert in luxury brand management and retailing. He was Executive Vice President of Bluebell Asia Ltd, a distributor of luxury brands, operating retail stores in Asia. He also managed the Paco Rabanne perfumes and fashion companies. He is now the president of Parfums Dusita, Paris, and a visiting professor of Luxury Management at HEC Paris and Universita Cattolica di Milano. He is the co-author of Luxury Brand Management (with Gérald Mazzalovo) and Luxury China (with Pierre-Xiao Lu), both published by Wiley. MICHEL GUTSATZ is a visiting professor of marketing, brand management and luxury retailing at Kedge Business School, China Europe International Business School and Hong Kong University. He is the president of family-owned Maison de Parfum, created in 1975 by his father, perfumer Yuri Gutsatz. Yuri created the first artisan and niche perfume brand Le Jardin Retrouvé. Prior to that, Michel managed an image strategy agency and was Human Resources and Internal Communication Director of the Bally Group.

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