Overview

Bruce Poon Tip reveals how he dovetailed his entrepreneurial drive, extraordinary customer service, and desire to give back to society into becoming the world's largest and most successful adventure travel agency. Much in the same vein as Zappos.com CEO Tony Hsieh's book Delivering Happiness, Looptail tells the extraordinary first-person account of his entrepreneurial instincts to start and develop G Adventures, a highly-successful travel adventure company. Along the way, he reveals his unusual management secrets that not only keep his employees fully engaged but also keep his customers extremely happy.

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9781478980193

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Bruce Poon Tip is the author of Looptail and the founder of the travel company G Adventures. A native of Trinidad, he grew up with his family in Canada and still lives there. Robert Petkoff has appeared on Chappelle's Show, Law & Order, and Quantum Leap. His Broadway credits include Sir Robin in Spamalot, Perchik in Fiddler on the Roof, and Tateh in Ragtime. His audiobook narrations have won multiple Audiofile Earphones Awards as well as a coveted Audie Award. His Holiness the Dalai Lama, Tenzin Gyatso, was born in 1935 to a peasant family in northeastern Tibet and was recognized at the age of two as the reincarnation of his predecessor. As the world's foremost Buddhist leader, he travels extensively, speaking eloquently in favor of ecumenical understanding, kindness and compassion, respect for the environment, and world peace. He is the author of over seventy books and has received a number of awards, honorary doctorates, and other accolades for his work.

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