Overview

Oxfam, in partnership with Save the Children, conducted a series of annual surveys of the effectiveness of NGO relief efforts in northern Sri Lanka. Men, women and children were interviewed in depth and their perceptions and criticisms were recorded. The results of these surveys were used to inform and improve the relief programme, to make it more responsive to the needs of the displaced communities. This paper offers a critical assessment of the project, describing the methodology, assessing the outcomes and identifying lessons for other agencies interested in conducting similar participative, longitudinal studies.

Full Product Details

Author:   Kerry Demusz
Publisher:   Oxfam Publishing
Imprint:   Oxfam Professional
Dimensions:   Width: 20.80cm , Height: 0.70cm , Length: 29.70cm
Weight:   0.195kg
ISBN:  

9780855984373

ISBN 10:   0855984376
Pages:   80
Publication Date:   15 December 2000
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Acknowledgements List of abbreviations Introduction 1. A history of ethnic conflict in Sri Lanka Political background The context of humanitarian relief 2. Why listen to the displaced? Hearing the displaced in emergencies Why is this research important? Objectives of the research, 1996-1998 3. How to listen to the displaced: methoodology How to listen: early days How to listen: later days How to collect the information Which method to choose? 4. Things to consider when researching displacement Training Working with children Gender and women's voices Listening to the disabled Choosing the research participants Selecting the research team 5. Analysis Particiative feedback sessions Thoughts about analysis 6. Outcomes Relief items Gender issues Coping mechanisms People's capabilities Past interventions Information for advocacy 7. Lessons learned Strengths of the methodology Weaknesses of the methodology Looking to the future - next steps Conclusion Notes References Appendices Appendix 1: How to obtain copies of the research reports Appendix 2: Questions asked in interview groups in 1997 Appendix 3: Site Information Recording Sheet Maps Map 1: Region of the conflict: Sri Lanka/India Map 2: Sri Lanka: nine provinces and 24 districts Map 3: The Wanni and Jaffna Figures Figure 1: 'Listening to the displaced' cycle Figure 2: 'Listening to the displaced' process (detail) Figure 3: Recording the information Figure 4: Collating the information Tables Table 1: Significant events in Sri Lanka, 1948-1999 Table 2: Relief goods test results, 1996 Table 3: Samples of focus-group questions, 1997 Table 4: Key questions reviewed in 1998 Table 5: Facilitation: key issues Index

Reviews

Excellent in terms of both clarity and organisation... a useful introductory work for those seeking to do survey research in all parts of the world. Journal of Asian Studies, February 2001.

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