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OverviewDo you ever feel that your customers don't understand you or vice versa? Do you want to know and understand the needsof your customers, and how you can make them happier? Then this book definitely is for you.In 25 stories Frans Reichardt shows you how your company, your team, and you can make the world a better place forcustomers, and for yourself. His stories will sometimes put a smile on your face, surprise you and inspire you. You will alsorecognize yourself in some of these stories because one thing is certain: you are a customer yourself, so you knowfrom your own experience, the life of a customer is not always easy. Full Product DetailsAuthor: Frans ReichardtPublisher: Reichardt & Company Imprint: Reichardt & Company Dimensions: Width: 14.00cm , Height: 0.60cm , Length: 21.60cm Weight: 0.132kg ISBN: 9789081298889ISBN 10: 9081298887 Pages: 106 Publication Date: 04 March 2021 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |