Listen to Me, Listen to You: A step-by-step guide to communication skills training
Author:   Mandy Kotzman ,  Anne Kotzman
Publisher:   Australian Council for Educational Research (ACER)
ISBN:  

9780864318640


Pages:   136
Publication Date:   01 October 2008
Format:   Mixed media product
Availability:   Available To Order   Availability explained
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Listen to Me, Listen to You: A step-by-step guide to communication skills training


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Overview

This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (Revised edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings: * Orientation * Self-esteem * Self-awareness and self-knowledge * Effective listening * Self-assertion * Managing conflict collaboratively * Reflection and closure.

Full Product Details

Author:   Mandy Kotzman ,  Anne Kotzman
Publisher:   Australian Council for Educational Research (ACER)
Imprint:   Australian Council for Educational Research (ACER)
Weight:   0.518kg
ISBN:  

9780864318640


ISBN 10:   0864318642
Pages:   136
Publication Date:   01 October 2008
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Tertiary & Higher Education
Format:   Mixed media product
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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