Overview

This compilation provides a sequential overview of some of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.

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9781556535000

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Author Information

"Lynn Silipigni Connaway's responsibilities include research projects that directly involve OCLC libraries and users, such as developing the digital ""visitors"" and ""residents"" framework and an IMLS-funded grant project to study the behavior patterns of college and university information seekers. Her previous work includes WorldCat data mining projects, JISC-funded investigations of digital information seekers, and IMLS-funded grant projects to study virtual reference services. Lynn also was the project lead on the American Library Association (ALA) Association for College and Research Libraries (ACRL) ""Action-Oriented Research Agenda on Library Contributions to Student Learning and Success."""

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