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OverviewPublic service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and right leaning, northern and southern hemisphere. Personal skills, such as flexibility, adaptability, communication and resilience, are increasingly valued by employers in the public sector. Learning and Personal Development for Public Service Managers explores key learning and personal development themes in the context of public sector management and from an international perspective. Inevitably there are different management challenges and experiences in different contexts but there are also similarities and the frameworks employed in this book provide useful analytical tools to aid learning and personal development. Divided into two parts Personal and Organizational Development in Public Management seeks to explore the relationships between the context of public service management (macro-level analysis), the practice of public service management (meso-level analysis) and the implications for learning and personal development (micro-level analysis). The book will be invaluable reading for graduate students on Public Management courses, middle to senior managers working in public sector organisations throughout the world including healthcare, local, regional and central governments, the police and prison service. It will also be of relevance to a wider market of managers working in private and third sector organisations where there may be an integral element of public service provision. Full Product DetailsAuthor: Ann Mahon (University of Manchester, UK)Publisher: Taylor & Francis Ltd Imprint: Routledge ISBN: 9780415740111ISBN 10: 0415740118 Pages: 400 Publication Date: 01 January 2021 Audience: College/higher education , Postgraduate, Research & Scholarly , Undergraduate Format: Paperback Publisher's Status: Active Availability: Not yet available ![]() This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release. Table of ContentsPART I - Personal development in the context and practice of public service management Chapter one: Introduction and overview Chapter two: The context and practice of public service management Chapter three: Public service management and personal development - towards a conceptual framework PART II - Personal development themes Chapter four: How do managers learn?; Chapter five: Perception and Communication Chapter six: Personality and Emotional Intelligence Chapter seven: Values, Ethics and Integrity Chapter eight: Managing Stress and Building Resilience Chapter nine: Presentation of self Chapter ten: ConclusionsReviewsAuthor InformationAnn Mahon is Associate Head of Teaching in the Innovation, Management and Policy Division of Manchester Business School and Senior Fellow in the Health Group Tab Content 6Author Website:Countries AvailableAll regions |