Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces
Author:   Christian Masotti ,  Lewena Bayer
Publisher:   Business Expert Press
ISBN:  

9781952538803


Pages:   150
Publication Date:   30 January 2021
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces


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Full Product Details

Author:   Christian Masotti ,  Lewena Bayer
Publisher:   Business Expert Press
Imprint:   Business Expert Press
Dimensions:   Width: 15.20cm , Height: 1.40cm , Length: 22.80cm
Weight:   0.367kg
ISBN:  

9781952538803


ISBN 10:   1952538807
Pages:   150
Publication Date:   30 January 2021
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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With 20 years of hands-on manufacturing experience, Christian Masotti has witnessed time and time again how incivility can impact business. Having worked with among others-the big three auto manufacturers including Ford, Chrysler, and Toyota, Christian understands how failure to address the people side of change appropriately, that is, teach ""people treatment,"" results in manufacturing workplaces continuing to experience high turnover, poor morale, and lowered profitability. As a professional athlete who now supervises event conversions for Maple Leaf Sports & Entertainment, Masotti has also experienced how incivility can impact professional sports, sports-related organizations, human resources, volunteers, and frontline workers.

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