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Lean Higher Education is a must have for anyone considering implementing lean at their university. It used to be that we didn't have good examples of lean implementation in higher education. That is no longer an excuse. Bill Balzer has done an excellent job of making the current state of how to (and how not to) accessible to everyone. Eric O. Olsen, PhD, Chair, Industrial Technology and Packaging Area, Cal Poly - San Luis Obispo, CA William Balzer is a highly respected author across the global Lean in Higher Education community. Anyone who has an interest in Lean in Higher Education or is keen to understand more about it should read this book. John Hogg, Director of Continuous Improvement, University of Strathclyde This book is an invaluable resource for anyone practicing Lean in higher education. The new material is on the leading edge of what we know about how to successfully implement and sustain Lean in the complex higher education ecosystem. The emphasis on culture and building capability is spot on, and the resources appendix is a bonanza of helpful links for our Lean HE community of practice. Ruth Archer, PhD, Director of Continuous Improvement at Michigan Technological University; Chair, Lean HE Americas Division Lean Higher Education broke new ground and helped defining the new field of Lean in higher education. This second edition is a valuable update especially with the extension into academic processes. The reader will find the book a rich source of ideas and inspiration. It is an essential source for everyone engaged in the improvement of education for the sake of our students and academic staff. Dr. Vincent Wiegel, co-chair Lean & World Class Performance research group, HAN University of Applied Science, Arnhem, Netherlands.

"Lean Higher Education is a must have for anyone considering implementing lean at their university. It used to be that we didn’t have good examples of lean implementation in higher education. That is no longer an excuse. Bill Balzer has done an excellent job of making the current state of ""how to"" (and how not to) accessible to everyone. Eric O. Olsen, PhD, Chair, Industrial Technology and Packaging Area, Cal Poly – San Luis Obispo, CA William Balzer is a highly respected author across the global Lean in Higher Education community. Anyone who has an interest in Lean in Higher Education or is keen to understand more about it should read this book. John Hogg, Director of Continuous Improvement, University of Strathclyde This book is an invaluable resource for anyone practicing Lean in higher education. The new material is on the leading edge of what we know about how to successfully implement and sustain Lean in the complex higher education ecosystem. The emphasis on culture and building capability is spot on, and the resources appendix is a bonanza of helpful links for our Lean HE community of practice. Ruth Archer, PhD, Director of Continuous Improvement at Michigan Technological University; Chair, Lean HE Americas Division Lean Higher Education broke new ground and helped defining the new field of Lean in higher education. This second edition is a valuable update especially with the extension into academic processes. The reader will find the book a rich source of ideas and inspiration. It is an essential source for everyone engaged in the improvement of education for the sake of our students and academic staff. Dr. Vincent Wiegel, co-chair Lean & World Class Performance research group, HAN University of Applied Science, Arnhem, Netherlands. Lean Higher Education is a must have for anyone considering implementing lean at their university. It used to be that we didn’t have good examples of lean implementation in higher education. That is no longer an excuse. Bill Balzer has done an excellent job of making the current state of ""how to"" (and how not to) accessible to everyone. Eric O. Olsen, PhD, Chair, Industrial Technology and Packaging Area, Cal Poly – San Luis Obispo, CA William Balzer is a highly respected author across the global Lean in Higher Education community. Anyone who has an interest in Lean in Higher Education or is keen to understand more about it should read this book. John Hogg, Director of Continuous Improvement, University of Strathclyde This book is an invaluable resource for anyone practicing Lean in higher education. The new material is on the leading edge of what we know about how to successfully implement and sustain Lean in the complex higher education ecosystem. The emphasis on culture and building capability is spot on, and the resources appendix is a bonanza of helpful links for our Lean HE community of practice. Ruth Archer, PhD, Director of Continuous Improvement at Michigan Technological University; Chair, Lean HE Americas Division Lean Higher Education broke new ground and helped defining the new field of Lean in higher education. This second edition is a valuable update especially with the extension into academic processes. The reader will find the book a rich source of ideas and inspiration. It is an essential source for everyone engaged in the improvement of education for the sake of our students and academic staff. Dr. Vincent Wiegel, co-chair Lean & World Class Performance research group, HAN University of Applied Science, Arnhem, Netherlands."

Lean Higher Education is a must have for anyone considering implementing lean at their university. It used to be that we didn't have good examples of lean implementation in higher education. That is no longer an excuse. Bill Balzer has done an excellent job of making the current state of how to (and how not to) accessible to everyone. Eric O. Olsen, PhD, Chair, Industrial Technology and Packaging Area, Cal Poly - San Luis Obispo, CA William Balzer is a highly respected author across the global Lean in Higher Education community. Anyone who has an interest in Lean in Higher Education or is keen to understand more about it should read this book. John Hogg, Director of Continuous Improvement, University of Strathclyde This book is an invaluable resource for anyone practicing Lean in higher education. The new material is on the leading edge of what we know about how to successfully implement and sustain Lean in the complex higher education ecosystem. The emphasis on culture and building capability is spot on, and the resources appendix is a bonanza of helpful links for our Lean HE community of practice. Ruth Archer, PhD, Director of Continuous Improvement at Michigan Technological University; Chair, Lean HE Americas Division

Author Information

Bill Balzer has over 35 years of experience in higher education. He is a professor of industrial-organizational psychology at Bowling Green State University where he holds an administrative appointment as Vice President for Faculty Affairs and Strategic Initiatives. Balzer has served in a number of leadership roles at the university including program director of the nationally ranked doctoral program in IO psychology, chair of the department of psychology, and Dean of BGSU Firelands College. In 1996-97, he was a Fellow of the American Council on Education and spent his fellowship year working in the office of the president at Wayne State University. Balzer’s research interests include understanding and improving the application of Lean principles and practices in higher education, expanding the contributions of IO psychology to the understanding, application, and evaluation of Lean, and measuring and improving job attitudes and performance. He has participated in numerous university initiatives to improve university processes and effectiveness, and advises colleges and universities contemplating the adoption of Lean. Balzer continues to publish and present work on LHE. He has consulted with profit and non-profit organizations including Owens-Illinois, Citibank, Pennsylvania State Police, Merrill Lynch & Company, and Procter & Gamble. For more information, visit http://leanhighereducation.com or contact Bill at wbalzer@bgsu.edu.

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