Overview

This book provides the core knowledge that all doctors, nurses, allied health professionals and non-clinical leaders and managers at all levels should have at their fingertips to plan and execute both large-scale and continuous incremental improvement. The contributors of this book collectively cover the motivational aspects for such improvements as well as the core frameworks and techniques that are proven to be effective in the world’s best healthcare organisations, and in other industries. The book is rich with examples and case studies, with a focus on ‘what works’ in healthcare organisational improvement and how it can be executed effectively. Most of the book’s contributors are senior practitioners who have first-hand experience of leading healthcare transformation projects and can speak to how constraints can be overcome to provide real gains. Focusing on improving organisational leadership, management and systems, this book will be of great interest to clinical leaders, medical colleges and healthcare associations.

Full Product Details

Author:   Danny Samson
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.670kg
ISBN:  

9781041068730

ISBN 10:   1041068735
Pages:   348
Publication Date:   05 December 2025
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Table of Contents Contributor Biographies 1. Hospital Organisational Excellence: Overview Danny Samson 2. Data Led Leadership Amanda Ling and Amanda Mulcahy 3. Governance and Improvement in Health Sandra G. Leggat 4. Clinical Leadership Excellence Angus Fisher 5. Systems of care Frank Daly 6. Leading and Engaging Staff Improving Healthcare Quality and Patient Safety Tony Dawson 7. Doctors want a say in the running of their Department Paul Long 8. Career Development: Becoming the Best (Hospital) Clinician you can be Sula Rasiah 9. Leading Improvement in Hospitals: It all begins with Intention Jane Evans 10. Clinical Governance: Learning from the Disciplines of Operations Management Danny Samson 11. Navigating the Labyrinth: A Proven Sustainable Approach to Managing Healthcare Operational Business Processes in Challenging Times Tom Bevington, Anthony Giddings, Diana Bevington and David Speakman 12. Organisational Improvement as a Core Capability for Health Services Caroline Frankland 13. Human Fallibility in High Risk Operations Guy Hirst and Anthony Giddings 14. Systematic innovation capability in hospitals Danny Samson 15. Embedding New Technologies into Health Systems: What Does “Good” Look Like Bronwyn Le Grice 16. The Virtualization of Health Care: A Digital Health Revolution James Boyd 17. Artificial Intelligence – A Disrupter and Enabler of Healthcare Improvement Erwin Loh and Emily Kirkpatrick 18. The Journey towards Hospital Organisational Excellence: The Good, the Bad and the Ugly Danny Samson 19. Iizuka Hospital: Striving to Become a Preferred Hospital by Pursuing ""Patient First"" Through Proactive Cross-Disciplinary Improvement Activities Masaharu Ota, Kenta Motomura Index

Reviews

'This book will provide medical leaders, at all stages of their careers, with the knowledge required to improve healthcare organisations, including their safety, quality, productivity and service levels. The challenges of delivering excellence in healthcare have never been greater, matched only by the opportunities to improve and innovate, which must be underpinned by great leadership and management of our healthcare organisations. The key elements of leadership and culture, technology and innovation, systems and processes, and many other elements of clinical governance are thoroughly covered in this volume, providing sound guidance for everyone ranging from medical students to hospital CEOs.' Erwin Loh, CHE President, Royal Australasian College of Medical Administrators, Australia ‘The editors have engaged contributors to examine the key issues of quality and safety, governance, organisation and digital health in modern day hospitals for improvement and organisational excellence. The book is recommended to all hospital managers.’ Ben Y.F. Fong, The Hong Kong Polytechnic University, Hong Kong, China 'The book is an indispensable guide for healthcare leaders, professionals, researchers and educators striving to bridge the gap between clinical expertise and organizational excellence. Packed with proven frameworks, actionable strategies, and real-world case studies, it provides a comprehensive roadmap for addressing critical challenges in healthcare organisations. Whether you're leading a major hospital, managing a rural clinic, or preparing the next generation of healthcare leaders, this book delivers the tools and insights needed to create lasting, transformative improvements in healthcare organizations worldwide.' Roman A. Lewandowski, Professor, University of Warmia and Mazury in Olsztyn, Poland

Author Information

Danny Samson (BE Hons, PhD) has been Professor of Management at the University of Melbourne for over three decades, teaching and researching in decision sciences and operations and supply chain management. He has published over a dozen books and 150 research papers.

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