Overview

Anyone can follow the Standard. Be the one to lead the Standard. Most quality professionals know how to manage systems, prepare for audits and keep documentation in order. But if you're stuck chasing conformance instead of driving real change, then it's time to shift gears from enforcer to leader. This book is your roadmap to stop policing systems and start influencing outcomes. In Lead the Standard, Jackie Stapleton invites quality leaders to stop playing it safe and start owning their influence. This isn't about more procedures or stricter controls. It's about building confidence, engaging your team and getting traction where it counts. You'll learn how to: Strengthen your technical foundation without overcomplicating it Apply systems that work in real business environments Communicate with impact and connect with your team Shift from enforcing quality to influencing it With straight-talking insights and real-world stories, Jackie shows you how to move from managing quality to leading it. Because leadership in quality isn't about control - it's about influence.

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9781764384308

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Author Information

Jackie Stapleton is a quality leadership specialist who's trained and coached thousands of professionals across the globe. She's known for saying what others won't, cutting through the noise and helping people stop doing quality and start leading it. With decades of experience in systems, auditing, and leadership, Jackie is the go-to expert for professionals who want to step up, gain influence and lead the standard, without losing their sanity in the paperwork.

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