Overview

In today's sophisticated global economy, customers, management, suppliers, and partners are increasingly demanding round-the-clock access to information. Even a short interruption in operations can be disastrous, and since 20 percent of businesses suffer a major disruption every year, this is a crucial issue. Written by world-class experts, The Black Book on Business Continuity & Disaster Recovery covers a broad spectrum of topics from a nontechnical, international perspective. Each chapter covers a specific topic, including facility-specific risk management, telephony continuity management, e-commerce, technology uses, e-commerce, and terrorism defense. Designed in an entertaining spy motif, the book imparts advanced-level information in friendly, accessible prose. Like other books in the series, this one includes Insider Notes sidebars on every spread, proprietary research displayed with charts and author analysis, case studies to illustrate key points, and a glossary and appendix.

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9780976426646

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