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OverviewBecome a master facilitator. The book retains all the things that made the first two editions so popular: the summary pages, checklists and tip sheets. Existing sections about what to do at the start, middle and end of facilitated sessions have been greatly expanded. Decision-making methods have been revamped to include more strategies about when to use each approach. New bonus material has been added to the conflict management chapter related to ineffective behaviors. By user demand, we have additional process tools and more about facilitating distance meetings. Full Product DetailsAuthor: Ingrid Bens (Sarasota Fla)Publisher: Goal/QPC Imprint: Goal/QPC Edition: 3rd ed. Dimensions: Width: 10.20cm , Height: 1.50cm , Length: 14.00cm Weight: 0.159kg ISBN: 9781576811573ISBN 10: 1576811573 Publication Date: 01 May 2013 Audience: General/trade , General Format: Spiral bound Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |