Language Put to Work: The Making of the Global Call Centre Workforce
Author:   Enda Brophy
Publisher:   Palgrave Macmillan
Edition:   Softcover Reprint of the Original 1st 2017 ed.
ISBN:  

9781349957729


Pages:   306
Publication Date:   27 July 2018
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Language Put to Work: The Making of the Global Call Centre Workforce


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Author:   Enda Brophy
Publisher:   Palgrave Macmillan
Imprint:   Palgrave Macmillan
Edition:   Softcover Reprint of the Original 1st 2017 ed.
Weight:   4.148kg
ISBN:  

9781349957729


ISBN 10:   1349957720
Pages:   306
Publication Date:   27 July 2018
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

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Reviews

In Language Put to Work: The Making of the Global Call Centre Workforce, Enda Brophy paints a striking picture of our generation, underpaid, overworked, betrayed, wasted. ... The tone throughout the book is soft and understated, sweeping statements are kept to a minimum, the narrative is punctuated with disclaimers ... . (Arianna Bove, tripleC, triple-c.at, Vol. 16 (1), March, 2018)


Author Information

Enda Brophy is Associate Professor in the School of Communication at Simon Fraser University, Canada.

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