Overview

This collection of articles by the foremost experts on Knowledge Management today is a must-have for the bookshelf of anyone interested in or currently practicing Knowledge Management. It contains 40 articles, many appearing here for the first time, covering topics such as knowledge-based strategies, organizational learning, and knowledge tools, techniques, and processes. It also includes valuable resources, such as a glossary of knowledge terms, quotes, and several directories of on-line knowledge management resources, KM organizations, and periodicals. This collection bridges the gap between the theoretical and the practical and is moving with each edition into more and more practical information linking knowledge management to particular established management practices.

Full Product Details

Author:   James W. Cortada
Publisher:   Taylor & Francis Ltd
Imprint:   Butterworth-Heinemann Ltd
Edition:   1999-2000 ed.
Dimensions:   Width: 19.50cm , Height: 3.30cm , Length: 25.20cm
Weight:   1.085kg
ISBN:  

9780750671224

ISBN 10:   075067122
Pages:   536
Publication Date:   10 March 1999
Audience:   Professional and scholarly ,  Professional & Vocational
Replaced By:   9780750672580
Format:   Hardback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

Part One The Nature of Knowledge and Its Management What's Up with Knowledge Management? Larry Prusak Classic in Knowledge Management The Use of Knowledge in Society Frederick A. Hayek The Tacit and Implicit Nature of Knowledge Tacit Knowledge , Karl E. Sveiby Some Explicit Thoughts on Tacit Learning , Bonnie Durrance A Knowledge Management Ecology The Concept of Ba : Building a Foundation for Knowledge Creation , Ikujiro Nonaka and Noboru Konno A Framework for Creating a Sustainable Knowledge Management Program , David Snowden Organizational Intelligence:What Is It, and How Can Managers Use It? , William E. Halal Incorporating the Tools of Creativity into Quality Management , Paul E. Plsek Part Two Knowledge-Based Strategies Successful Knowledge Management Projects Thomas Davenport, David W. DeLong, and Michael C. Beers Intellectual Capital=Competence x Commitment Dave Ulrich Achieving Consistency of Purpose , Cynthia A. Legnick-Hall and James A. Wolff Part Three Knowledge Management and Organizational Learning Shedding Light on Knowledge Work and Learning Kimball Fisher and Mareen Duncan Fisher Knowledge-Intensive Firms Raimo Nurmi Using Reflection to Leverage Learning Marilyn W. Daudelin and Douglas T. Hall Toward a Technology for Organizational Memories Andrea A. Abecker, Ansgar Bernardi, Knut Hinkelmann, Otto Kuhn, Michael Sintek The Collection and Codification of Knowledge Packaging Knowledge Paul Myers and Richard W. Swanborg, Jr. Instant Information Access: Redefining the Workplace Kenneth W. Volgman Capturing and Packaging Knowledge , Chris Bednar A Method for Achieving Symbiosis Among Intellectual Assets, David Snowden The Transfer of Knowledge in Organizations Strategic Stories: How 3M is Rewriting Business Planning Gordon Shaw, Robert Brown and Philip Bromley Can We Talk? Charlotte Roberts Moving Up Through Mentoring Shimon-Craig Van Collie Implementing the Effective Management of Knowledge Why Knowledge Programs Fail: A C.E.O's Guide to Managing Learning Charles E. Lucier and Janet D. Torsilieri The Rules of the Game Simon Trussler Tapping Intellectual Capital , Edward Wakin The State of the Notion: Knowledge Management in Practice , Rudy Ruggles Ringing Up Intellectual Capital , Thomas Lewis Brown The Role of the Chief Learning Officer Steve Kerr The Collective Power of Employee Knowledge Michelle Neely Martinez The Teaching Organization Noel M. Tichy and Eli Cohen Information 101: It's Not What You Know, It's How You Know It , Herbert A. Simon Capitalizing on Intellectual Assets , Kuan-Tsae Huang Turbocharging Business Processes with Knowledge , Dennie Bengston and Eric Lesser Part Four Knowledge Tools, Techniques and Processes Information Technology Knowledge Management: From Terra Incognita to Terra Firma Carl Frappalo and Wayne Toms Networking Your Knowledge Daniel R. Tobin Knowledge Management's Killer App Sacha Cohen Using AI in Knowledge Management: Knowledge Bases and Ontologies Daniel E. O'Leary Getting Smart with Business Intelligence , Peter Ruber Measuring Knowledge Management Effectiveness Harnessing the Power of Intellectual Capital Laurie J. Bassi Part Five Knowledge Management References Library of Knowledge Management Resources, Eric Lesser Directory of Knowledge Management Resources On-line Directory of Knowledge Management Organizations Directory of Periodicals Dealing with Knowledge Management The Language of Knowledge, The Delphi Group Quotes on Knowledge Management and Organizational Learning Index

Reviews

'Editors James Cortada and John Woods emphasize both practical and authoritative information designed to have lasting value. Although well-known authors are represented, the emphasis is on providing valuable information, not famous names.' - Beyond Computing

An up-to-date and comprehensive resource for knowledge management professionals. This collection of articles and research addresses the nature of knowledge and its management, knowledge-based strategies, knowledge management and organisational learning, and knowledge tools, techniques and processes. There are also directories detailing online knowledge management resources, publications and organisations, as well as a glossary of relevant terms. (Kirkus UK)

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