Knowledge Management for Services, Operations and Manufacturing
Author:   Tom Young (Knoco Ltd, UK)
Publisher:   Woodhead Publishing Ltd
ISBN:  

9781843343240


Pages:   208
Publication Date:   31 January 2008
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Our Price $109.97 Quantity:  
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Knowledge Management for Services, Operations and Manufacturing


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Full Product Details

Author:   Tom Young (Knoco Ltd, UK)
Publisher:   Woodhead Publishing Ltd
Imprint:   Chandos Publishing (Oxford) Ltd
Dimensions:   Width: 15.60cm , Height: 1.10cm , Length: 23.40cm
Weight:   0.380kg
ISBN:  

9781843343240


ISBN 10:   184334324
Pages:   208
Publication Date:   31 January 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Principles; Knowledge management models for services, operations and manufacturing; Performance benchmarking and knowledge management; Processes for learning from performance; Processes for learning from others; Communities of practice; The corporate knowledge base; Technology; Roles; Assurance and monitoring; The linkage with other management disciplines; Case histories; Summary and conclusions.

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Author Information

Tom Young is Chairman of Knoco Ltd. Prior to that Tom was founding member and Principal Coach of BPs Knowledge Management Team and Virtual Teamworking project. His understanding of cultures and industries and how to successfully interact with them, allows him to be equally at home in the Asia Pacific as in Wall Street.

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