Overview

Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories. These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The book is divided into five parts: methods; knowledge-based approaches; ontologies and documents; case-based reasoning approaches; and distributed and collaborative approaches.

Full Product Details

Author:   Rose Dieng-Kuntz ,  Nada Matta
Publisher:   Springer-Verlag New York Inc.
Imprint:   Springer-Verlag New York Inc.
Edition:   Softcover reprint of the original 1st ed. 2002
Dimensions:   Width: 15.50cm , Height: 1.30cm , Length: 23.50cm
Weight:   0.379kg
ISBN:  

9781461353188

ISBN 10:   1461353181
Pages:   216
Publication Date:   23 October 2012
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

I: Methods for Knowledge Management.- 1. Where will Knowledge Management Take Us?.- 2. Knowledge Capitalization with a Knowledge Engineering Approach: The Mask Method.- II: Knowledge-Based Approaches.- 3. Capitalizing and Sharing Know and Know-How: An Approach Based on a Task/Method Knowledge-Based System.- 4. Integration of Development, Maintenance and use of Knowledge Bases: Seamless Structured Knowledge Acquisition.- III: Ontologies and Documents.- 5. Maintaining Ontologies with Organisational Memories.- 6. Enabling Workflow-Embedded OM Access with the Decor Toolkit.- 7. Knowledge and Business Processes: Approaching an Integration.- 8. SAMOVAR: Using Ontologies and Text-Mining for Building an Automobile Project Memory.- 9. FAQ-Centered Organizational Memory.- IV: Case-Based Reasoning Approaches.- 10. A Knowledge Management Initiative by UK Local Government.- 11. Knowledge-Based Project Planning.- V: Distributed and Collaborative Approaches.- 12. Unifying or Reconciling When Constructing Organizational Memory? Some Open Issues.- 13. Domain Ontology Agents in Distributed Organizational Memories.- 14. NetExpert: Agent-Based Expertise Location by Means of Social and Knowledge Networks.- 15. Knowledge Sharing in Distributed Organisations.- 16. Sharing and Checking Organisation Knowledge.- 17. A Model for the Collaborative Design of Multipoint-of-View Terminological Knowledge Bases.- 18. Building Organizational Memories using Multidimensional Knowledge Networks.- Author Index.

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