Knowledge and Power in Public Bureaucracies: From Pyramid to Circle

Author:   David Carnevale (University of Oklahoma, Norman, Oklahoma, USA) ,  Camilla Stivers (Cleveland State University, USA)
Publisher:   Taylor & Francis Ltd
ISBN:  

9780367210793


Pages:   222
Publication Date:   26 July 2019
Format:   Paperback
Availability:   In Print   Availability explained
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Knowledge and Power in Public Bureaucracies: From Pyramid to Circle


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Author:   David Carnevale (University of Oklahoma, Norman, Oklahoma, USA) ,  Camilla Stivers (Cleveland State University, USA)
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.322kg
ISBN:  

9780367210793


ISBN 10:   0367210797
Pages:   222
Publication Date:   26 July 2019
Audience:   College/higher education ,  Tertiary & Higher Education ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

"Introduction Part I: The Pyramid Chapter 1: The Failure of Management Reforms: A History Chapter 2: Knowing in the Public Organization: The Pyramid of Knowledges Chapter 3: What Workers Know: Felt Sense at the Front Line Chapter 4: What Managers Know: The Power of the Concept Chapter 5: What Executives Know: Expertise at ""Being Governmental"" Part II: The Pyramid in Action Chapter 6: The VA Case: Knowledge and Power in a Service Bureaucracy Sequel: The Engagement Board Attachment: The VA Summit Planning Form Epilogue: The Knowledge Approach to Research Part III: The Circle Chapter 7: Introduction: From Pyramid to Circle: The Power of Facework Chapter 8: The Logic of Reasonableness: Experience, Judgment and Dialogue in Administrative Practice Chapter 9: The Dialogic Circle, Conflict Resolution and Collective Bargaining Chapter 10: Circles of Trust in Public Pyramids Chapter 11: Authentic Ethics in the Bureaucracy Chapter 12: Competing Knowledges and Public Service Education"

Reviews

In a time in which work is dominated by advanced technology, performance management, and data fetishism, Carnevale and Stivers remind us of the phenomena residing within the minds, hearts, hands, and mouths of the worker that is rarely fully appreciated or known by others separated from the work. Knowledge and Power in Public Bureaucracies: From Pyramid to Circle lays bare a deep sense of the knowledge and identity crisis facing organizations and presents a path forward by arguing that judgement and wisdom are made virtuous when managers and workers are in partnership. This book has application across many disciplines and is essential for those currently in or thinking about a career in the public sector. Nicholas C. Zingale, Cleveland State University, USA Carnevale and Stivers' Knowledge and Power in Public Bureaucracies: From Pyramid to Circle is of a type along with Scott's Seeing Like a State: Both specify technical/cognitive knowledge (techne) separately from experiential/embodied knowledge (metis). The contribution made by Carnevale and Stivers, however, is to situate these distinct ways of knowing within the bureaucratic hierarchy to explain why management reforms fail. Until management speaks a language identifiable by public servants on the front lines, reforms that attempt to control the front line and make it legible to the C-suite will continue to fail. This book puts to rest, once and for all, the argument that government should run like a business. Sharon Mastracci, University of Utah, USA


Author Information

David G. Carnevale is a professor emeritus from the University of Oklahoma. He is former international union director for AFSCME-AFL-CIO, operations administrator of the California State Employees Association, and executive director of the Maine State Employees Association. He is author of Trustworthy Government: Leadership and Management Strategies for Building Trust and High Performance, and Organization Development in the Public Sector. Dr Carnevale is a practiced mediator and a Vietnam veteran. Camilla Stivers spent two decades as a staff member in community-based publicly funded organizations. She taught public and nonprofit administration at The Evergreen State College, Olympia, Washington, and the Levin College of Urban Affairs at Cleveland State University, where she held the Albert A. Levin chair in public service and urban studies. She is the author or co-author of six additional books. She is a fellow of the National Academy of Public Administration and a former associate editor of Public Administration Review.

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