King of Business: Mastery of Customer Relations Psychology
Author:   Abayomi Adeniyi Ajala
Publisher:   Independently Published
ISBN:  

9798704202981


Pages:   54
Publication Date:   04 February 2021
Format:   Paperback
Availability:   Available To Order   Availability explained
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King of Business: Mastery of Customer Relations Psychology


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Overview

Customer is the king so goes a wise saying. The rise and fall of any business depend solely on how customers are treated. The book is an attempt to make handy ingredients for the mastery of customer relations. The book has fifty-four pages with five chapters. Chapter one was written on who customers are and how to deal with them. Meeting customer requirements and expectations was discussed in chapter two. Chapter three was dedicated to customer satisfaction and how to monitor it.Chapter four focused on communication. While chapter five discussed complaint management.

Full Product Details

Author:   Abayomi Adeniyi Ajala
Publisher:   Independently Published
Imprint:   Independently Published
Dimensions:   Width: 15.20cm , Height: 0.30cm , Length: 22.90cm
Weight:   0.086kg
ISBN:  

9798704202981


Pages:   54
Publication Date:   04 February 2021
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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