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Full Product Details

Author:   Kee-hung Lai ,  T.C.E. Cheng
Publisher:   Taylor & Francis Ltd
Imprint:   Gower Publishing Ltd
Edition:   New edition
Weight:   0.453kg
ISBN:  

9780566089008

ISBN 10:   0566089009
Pages:   206
Publication Date:   28 June 2009
Audience:   College/higher education ,  General/trade ,  Tertiary & Higher Education ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Contents: Preface; Introduction; Basics of JIT: Principles of a JIT programme; JIT in services; Elements of JIT logistics; The goals of JIT; JIT and competitiveness; Limitations of JIT; The rationale for implementing JIT; Prerequisites to JIT implementation; Summary; History and development of logistics. Basics of Logistics: Scope of logistics; The logistics system; Inbound and outbound logistics; The core logistics elements; Supply chain management; The goals of logistics; Logistics and competitiveness; Summary; Customer service. JIT Logistics: Logistics service quality; Order processing; Inventory management; Transportation management; Summary; Quality awareness in logistics. Quality Management Issues: The need for quality logistics; Quality and quality costs; Quality of services; Quality issues in JIT; Quality management tools; Summary; Organizational factors for implementation. Implementation Issues: Developing an implementation strategy; An operational plan for implementation; Pilot projects; Dealing with employee resistance; Adopting enabling technologies; Diffusion of JIT logistics to partner firms; Data collection and measurement systems; Performance measurement; A ten-step approach for the implementation of JIT logistics; Summary. Bibliography; Index.

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Author Information

Kee-hung Lai and T.C.E Cheng are, respectively, Associate Professor and Chair Professor of Management at the Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University.

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