ITSM For Leaders: A leader's guide to understanding IT Service Management
Author:   Jeffrey Tefertiller
Publisher:   Createspace Independent Publishing Platform
Volume:   1
ISBN:  

9781986272452


Pages:   168
Publication Date:   06 March 2018
Format:   Paperback
Availability:   Temporarily unavailable   Availability explained
The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you.

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ITSM For Leaders: A leader's guide to understanding IT Service Management


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Overview

This book offers IT and organization leaders an easy-to-read resource to better understand IT Service Management and how best to leverage its capabilities.Service Management Leadership is the name of Jeffrey's consulting practice and YouTube channel. These are to help leaders grow in their understanding of ITSM. Also, all proceeds from the sale of this book will be donated to charity. This book was not written for self-gain. Rather, it is to help leaders and help others through the book's proceeds. Third Edition - Full Color

Full Product Details

Author:   Jeffrey Tefertiller
Publisher:   Createspace Independent Publishing Platform
Imprint:   Createspace Independent Publishing Platform
Volume:   1
Dimensions:   Width: 15.20cm , Height: 0.90cm , Length: 22.90cm
Weight:   0.231kg
ISBN:  

9781986272452


ISBN 10:   1986272451
Pages:   168
Publication Date:   06 March 2018
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Temporarily unavailable   Availability explained
The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you.

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Author Information

Jeffrey Tefertiller has been a leader in the IT Service Management area for 25 years. He has led a Managed Service company, worked in-house leading process initiatives, and owns an ITSM consulting practice. Jeffrey has a popular YouTube channel called Service Management Leadership where he helps IT leaders understand the world of ITSM in an easy-to-understand manner. Jeffrey's goal is to help leaders understand and grow in their ITSM capabilities.

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