ITSM For Leaders: A leader's guide to understanding IT Service Management - Second Edition - Full Color
Author:   Jeffrey Teffertiler
Publisher:   Createspace Independent Publishing Platform
ISBN:  

9781723127212


Pages:   134
Publication Date:   14 July 2018
Format:   Paperback
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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ITSM For Leaders: A leader's guide to understanding IT Service Management - Second Edition - Full Color


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Overview

This book offers IT and organization leaders an easy-to-read resource to better understand IT Service Management and how best to leverage its capabilities. Service Management Leadership is the name of Jeffrey's consulting practice and YouTube channel. These are to help leaders grow in their understanding of ITSM. Also, all proceeds from the sale of this book will be donated to charity. This book was not written for self-gain. Rather, it is to help leaders and help others through the book's proceeds. This is the second edition, including minor updates and full color.

Full Product Details

Author:   Jeffrey Teffertiler
Publisher:   Createspace Independent Publishing Platform
Imprint:   Createspace Independent Publishing Platform
Dimensions:   Width: 15.20cm , Height: 0.90cm , Length: 22.90cm
Weight:   0.259kg
ISBN:  

9781723127212


ISBN 10:   1723127213
Pages:   134
Publication Date:   14 July 2018
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Jeffrey Tefertiller has been a leader in the IT Service Management area for 25 years. He has led a Managed Service company, worked in-house leading process initiatives, and owns an ITSM consulting practice.

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