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OverviewThis self-study exam preparation guide for the ITIL V3 Service Lifecycle Service Strategy (SS) certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided. Can you imagine valuing a book so much that you send the author a Thank You letter? Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Service Lifecycle Service Strategy (SS) exam on your FIRST try. Done the ITIL V3 Service Lifecycle Service Strategy (SS) course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Service Lifecycle Service Strategy (SS) Exam. Full Product DetailsAuthor: Ivanka Menken , Gerard BlokdijkPublisher: Emereo Pty Limited Imprint: Emereo Pty Limited Dimensions: Width: 15.20cm , Height: 0.70cm , Length: 22.90cm Weight: 0.193kg ISBN: 9781921644085ISBN 10: 1921644087 Pages: 124 Publication Date: 23 April 2009 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Out of print, replaced by POD ![]() We will order this item for you from a manufatured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |