Overview
In the Second Edition of The Art of Service's best-selling test preparation guide for the ITIL V3 Foundation certification exam, students get more help than ever with an expanded section on the Service LifeCycle and Service Management, new material in ITIL V3 MindMaps, and updated material throughout. This resource now includes 80 tutorial questions/answers and a new Final Review and Last Minute Super Review Boot Camp section.
This guide is an ideal review tool for ITIL V3 Foundation Certification, and preparation for the written exam. The book is a perfect study guide for the ITIL v3 Foundation Exam. Written in a unique question/answer format, with a quick reference index, this is also an essential student reference volume for use in any ITIL, IT Service Management and IT Management and Professional role.
This Second Edition of THE self-study exam preparation guide for the ITIL V3 Foundation certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided.
Can you imagine valuing a book so much that you send the author a Thank You letter?
Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above.
This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Foundation exam on your FIRST try.
Done the ITIL V3 Foundation course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Foundation Exam.
Full Product Details
Author: Ivanka Menken ,
Gerard Blokdijk
Publisher: Emereo Pty Limited
Imprint: Emereo Pty Limited
Dimensions:
Width: 15.20cm
, Height: 0.70cm
, Length: 22.90cm
Weight: 0.199kg
ISBN: 9781742440163
ISBN 10: 1742440169
Pages: 128
Publication Date: 09 June 2009
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Paperback
Publisher's Status: Active
Availability: Out of print, replaced by POD
We will order this item for you from a manufatured on demand supplier.
