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OverviewThe new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library. Publications in the suite: Service Strategy; Service Design; Service Transition; Service Operation; and, Continual Service Improvement. Full Product DetailsAuthor: Office of Government CommercePublisher: TSO Imprint: Stationery Office Books ISBN: 9780113312368ISBN 10: 0113312369 Pages: 170 Publication Date: 23 June 2010 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Language: Chinese Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |