It Service Management
Author:   Ernest Brewster ,  Richard Griffiths (Reader in Medicine (Intensive Care), Department of Medicine, The University of Liverpool, Liverpool; Consultant in Intensive Care Medicine, Whiston Hospital, UK) ,  Aidan Lawes ,  John Sansbury
Publisher:   BCS Learning & Development Limited
ISBN:  

9781306283977


Pages:   241
Publication Date:   01 January 2012
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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It Service Management


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Overview

ITIL(r) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL(r) licensed product

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Author:   Ernest Brewster ,  Richard Griffiths (Reader in Medicine (Intensive Care), Department of Medicine, The University of Liverpool, Liverpool; Consultant in Intensive Care Medicine, Whiston Hospital, UK) ,  Aidan Lawes ,  John Sansbury
Publisher:   BCS Learning & Development Limited
Imprint:   BCS Learning & Development Limited
ISBN:  

9781306283977


ISBN 10:   1306283973
Pages:   241
Publication Date:   01 January 2012
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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