Overview

This hands on book provides practical information on how to cost effectively set up an ISO 9001: 2000 compliant Quality Management System. The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of quality into the design, manufacture and delivery of products, services and software. To achieve its main objectives, ISO 9001:2000 requires the manufacturer, or supplier, to possess a fully auditable Quality Management System consisting of Quality Policies, Quality Processes, Quality Procedures and Work Instructions. It is this Quality Management System that will provide the auditable proof that the requirements of ISO 9001:2000 have been and are still being met. ISO 9001:2000 In Brief explains the meaning of ISO 9000, its history, current status, requirements and changes being made to it. It also covers how ISO 9001 will affect businesses, and how they can easily and cost-effectively satisfy their customers' requirements for quality control and quality assurance.

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9780750648141

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This book provides practical information on how to set up an ISO 9001:2000 compliant quality management system cost effectively. It explains the meaning of ISO 9000, its history, current status, requirements, and changes, and it covers how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. An easy-to-understand guide, the book shows how to upgrade from the 1994 standard and explains how businesses will be affected by new revisions to the standard. -llE Solutions

Author Information

Ray Tricker served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO ACE COMSEC. Most of Ray's work since joining Herne European Consultancy Ltd has centred on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) (e.g. Quality Manager of the European Train Control System (ETCS), European Union (EU) T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Co-ordinator, HEROE Project Co-ordinator) and currently (as well as writing books!) he is busy preparing a complete Quality Management System for the European Rail Research Institute (ERRI) in Holland, aimed at gaining them ISO 9000 accreditation in the near future. He is also consultant to the Association of American Railroads (AAR) advising them on ISO 9001:2000 compliance, and has recently been appointed Fellow of the Institution of Railway Signal Engineers (FIRSE).

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