Overview
No one can help you put the new ISO 9000 standard to work better than Perry L. Johnson. Head of the world's top consulting/training firm in quality standard implementation, Johnson gives you the tools to do the job right. In the pages of ISO 9000 , he provides a detailed tour of the rigorous new AS 9000 and QS 9000 international standards, helps you map out your best route to compliance, and unveils the benefits your firm can expect from implementing the many changes in ISO 9000.In an era when quality and standards matter more each day, Perry Johnson's ISO 9000 delivers: detailed coverage of the 2000 AS 9000 and QS 9000 standards; focus on major changes in standards for management responsibility, contract review, document control, purchasing, process control, inspection and testing, and training; expanded guidance on new business-building service standards; self-assessment test for evaluating your company's readiness for implementation and registration; a sample quality manual that models what's expected in that all-important document; and, side-by-side comparison of the 1994 and 2000 standards.No better introduction to ISO 9000 standards can be found than the one you hold in your hands. This new edition of Perry Johnson's popular guide not only tells you what the standards say, it shows you how they can help propel your business, whether you sell services or products. You get hands-on guidance with every step, from quality control through implementation and ISO registration. Read Perry Johnson's ISO 9000 today, and watch your business take off tomorrow.
Full Product Details
Author: Perry Johnson
Publisher: McGraw-Hill Education - Europe
Imprint: McGraw-Hill Professional
Edition: 3rd edition
Dimensions:
Width: 15.50cm
, Height: 2.80cm
, Length: 23.10cm
Weight: 0.561kg
ISBN: 9780071356558
ISBN 10: 007135655
Pages: 400
Publication Date: 16 July 2000
Audience:
Professional and scholarly
,
Professional & Vocational
Format: Hardback
Publisher's Status: Out of Print
Availability: Out of stock
Author Information
Perry L. Johnson is founder and president of Perry Johnson, Inc., a full-service consulting firm specializing in Total Quality Management (TQM) training and implementation. In the past decade, his firm has provided training to more than 12,000 organizations throughout North America and Europe, implemented TQM programs in more than 500 facilities, and reached millions of other people through its TQM seminars and instructional workbooks and videotapes. The firm is one of the only American companies whose ISO 9000 Lead Assessor course is registered by Britains IQA/ABA. Mr. Johnson is also the author of Keeping Score: Strategies and Tactics for Winning the Quality War.
