ISO 20000-1 Lead Implementer Course: IT Service Management System (ITSMS)
Author:   Dr Tamuka Maziriri Prof
Publisher:   Independently Published
ISBN:  

9798846059887


Pages:   166
Publication Date:   16 August 2022
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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ISO 20000-1 Lead Implementer Course: IT Service Management System (ITSMS)


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Overview

At the heart of the survival of any business is service delivery. Without service delivery, there is no customer satisfaction at all. The IT department is not an exception to service delivery. This book greatly assists IT personnel to deliver quality service to their internal and external customers. Implementing an IT Service Management System helps the organization to plan in terms of a quality service from the IT department which is uninterrupted and meets the needs of its customers.

Full Product Details

Author:   Dr Tamuka Maziriri Prof
Publisher:   Independently Published
Imprint:   Independently Published
Dimensions:   Width: 15.20cm , Height: 1.10cm , Length: 22.90cm
Weight:   0.318kg
ISBN:  

9798846059887


Pages:   166
Publication Date:   16 August 2022
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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