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OverviewInterpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience. Full Product DetailsAuthor: Joyce Hocker , Keith Berry , William WilmotPublisher: McGraw-Hill Education Imprint: McGraw-Hill Education Edition: 11th edition Dimensions: Width: 25.20cm , Height: 1.80cm , Length: 25.70cm Weight: 0.612kg ISBN: 9781265741914ISBN 10: 1265741913 Pages: 832 Publication Date: 24 May 2021 Audience: College/higher education , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: Out of stock The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsPart One: Conflict Components Chapter 1: The Nature of Conflict Chapter 2: Perspective on Conflict Chapter 3: Interests and Goals Chapter 4: Power: The Structure of Conflict Chapter 5: Conflict Styles Chapter 6: Emotions in Conflict Part Two: Special Applications Chapter 7: Analyzing Conflict Chapter 8: Bullying Chapter 9: Interpersonal Negotiation Chapter 10: Reconciliation and ForgivenessReviewsAuthor InformationJoyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana. William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager. Tab Content 6Author Website:Countries AvailableAll regions |